Sign in, set a password, sign in on another device

Email and password, Google or Apple. New members set their password from the welcome link.

First sign-in

If you were added by an admin, your welcome email holds a sign-in link that works once and lasts seven days. Tap it to set your password. Join a household.

Every sign-in after that

Open the app, tap Sign In, enter your email and password. Continue with Google and Sign in with Apple are on the welcome screen too, as long as the address matches the one on your account.

Forgot your password

On the sign-in screen enter your email and use the forgot password option. We email a link to set a new one. No link within a few minutes? My sign-in or welcome email never arrived.

Another device

Sign in with the same email on as many phones and computers as you like. Sign out from Settings → Sign Out on a device you no longer use; it forgets your session there only.

Did this answer it?
Still stuck? Tell us what you tapped and what happened at contact@ksspsolutions.com. A screenshot helps. There is also a Suggest a feature button at the bottom of every screen in the app.