Subscribe, or change your plan
Settings → Your plan. On iPhone and Android you buy through the store; on the web through our card checkout.
- Open Settings → Your plan and tap Choose your plan (or Upgrade to Family Plus).
- Pick Family Basic or Family Plus, monthly or yearly. The exact price, the renewal cadence and how to cancel are shown directly above the button before you confirm.
- On iPhone or Android the purchase goes through the App Store or Google Play and is charged when you buy. On the web you pay by card and, if you are still in your trial, nothing is charged until the trial ends.
One subscription covers the whole household, whoever buys it. Switching plans takes effect at the end of the current billing period, so you never lose paid time. Receipts come from the store you bought on, and Day2Day emails an acknowledgement to the account address the same day.
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Still stuck? Tell us what you tapped and what happened at contact@ksspsolutions.com. A screenshot helps. There is also a Suggest a feature button at the bottom of every screen in the app.