Delete Your Account · Family Day2Day

Option 1 — In the app

Open Family Day2Day and sign in.
Go to Settings → Privacy & Data.
Tap Delete My Account and confirm.

Option 2 — On the web (no app needed)

Sign in at www.familyday2day.com/login with the same email you use in the app.
Open Settings → Privacy & Data.
Choose Delete My Account and confirm.

Option 3 — By email

Can't sign in, or deleting on behalf of another member? Email contact@ksspsolutions.com with the subject "Account deletion request" from the email address on the account (or as the family admin). We verify the request and process it within 30 days, with a confirmation when it's done.

What happens when you delete

Immediately: your account is deactivated and signed out everywhere. You can cancel within 30 days by contacting us — after that the deletion is irreversible.
After the 30-day cooldown: your profile, email, password, tasks, lists, calendar entries, photos, and notification history are permanently erased from our systems by an automated daily purge.
Family content: shared items your family still uses (e.g. a shared shopping list) remain with the family, with your personal attribution removed. If you're the last admin, the whole family space is deleted on the same schedule.
What we may retain: minimal records we're legally required to keep (e.g. terms-acceptance logs, billing/tax records if you had a paid plan) and anonymized aggregates that no longer identify you.

Delete some of your data without deleting your account

You do not have to close your account to remove things. Inside Day2Day you can delete any list, item, calendar event or decision you created, at any time, and it is removed for the whole household. Receipt, list and calendar photos you scan are never stored — they are processed and discarded. If you want to leave a household but keep your account, use Settings → Leave household; your membership and personal attribution are removed from that family. For anything you cannot remove yourself, email contact@ksspsolutions.com from your account email and we will delete it within 30 days. Spoken Shopping Session transcripts and Ask Help questions are deleted automatically after 90 days regardless.

Want a copy of your data first?

Before deleting, you can download everything we hold about you: Settings → Privacy & Data → Download My Data (app or web) gives you a complete JSON export. Details in our Privacy Policy.